Don 999 collects only what is necessary to run a safe, functional gaming platform. This policy explains exactly what data we collect, why we collect it, who can access it, how long we keep it, and what your rights are at every step. We have written it in plain English because you deserve to understand it.
Before diving into the full policy, here are the six core principles that guide how don 999 handles your personal information. Every section below expands on one of these.
Don 999 collects data across several categories. Here is a straightforward overview of what falls into each one before the full policy goes into the details of how each is handled.
This Privacy Policy applies to all individuals who visit or register on the don 999 platform at don999.click. By using don 999 — whether browsing as a visitor or playing as a registered player — you acknowledge that don 999 will handle your data as described in this policy. Please read it fully. If you have questions, the support team is available 24/7.
Don 999 (accessible at don999.click) is Pakistan's online gaming and casino platform. Operating an online gaming platform means handling personal data — and doing so responsibly is something don 999 takes seriously. This Privacy Policy explains in clear terms how don 999 collects, uses, stores, and protects the personal information of its users, and what rights you have in relation to that information.
This policy should be read alongside the don 999 Terms and Conditions, which govern your use of the platform overall. By registering on don 999 or otherwise using the platform, you confirm that you have read and understood this Privacy Policy and consent to the processing described herein.
Don 999 will update this policy from time to time to reflect changes in how the platform operates or changes in applicable law. The "Last Updated" date at the top of this page will always show when the policy was most recently revised. Where changes are material, don 999 will notify registered users via their registered mobile number or through a prominent notice on the platform.
For the purposes of this Privacy Policy, the data controller — the entity that determines how and why your personal data is processed — is the operator of the don 999 platform at don999.click. You can contact the data controller at any time regarding privacy matters at support@don999.click. The support team handles all privacy-related queries and requests.
For any questions, requests, or concerns relating to your personal data, contact the don 999 privacy team at support@don999.click. Please mark your email subject line with "Privacy Request" so it is routed to the correct team immediately. Response time: within 5 business days.
When you register on don 999, you provide your mobile number and create a password. During identity verification (KYC), you may be asked to provide your full legal name, date of birth, and a copy of a government-issued identification document such as a CNIC or passport. This information is used to confirm your identity, verify your age, and prevent fraudulent account creation.
Don 999 records all deposit and withdrawal transactions associated with your account. This includes the payment method used (such as Easypaisa wallet number or JazzCash account), the amount, date, and outcome of each transaction. Payment credentials are processed through our payment provider partners and are not stored in raw form on don 999 servers. Transaction records are retained for regulatory and fraud prevention purposes.
Don 999 logs all gameplay activity on the platform. This includes the games you play, the amounts wagered, the outcomes, session durations, and any responsible gaming settings you apply to your account. These records serve multiple purposes: they allow don 999 to resolve disputes, detect abnormal activity, and improve the platform based on how players actually use it. Gameplay logs are the primary source of truth in any dispute relating to a game outcome.
When you access don 999, the platform automatically collects certain technical information about your device and connection. This includes your IP address, device type (mobile/desktop), operating system, browser type, and the dates and times you access the platform. This information is used for security monitoring, fraud detection, and to ensure the platform functions correctly on your device.
Don 999 retains records of communications between you and the support team, including live chat transcripts and email correspondence. These records help ensure quality and consistency of support and provide a reference point if a dispute arises relating to support advice or commitments made by the team.
Don 999 collects personal data through several channels:
Don 999 does not purchase personal data from data brokers or other third-party data suppliers. All data held by don 999 originates from your direct interactions with the platform or from the service partners listed above.
Don 999 processes personal data only for specific, documented purposes. The table below summarises the primary purposes and the legal basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Identity, contact | Contractual necessity |
| Processing deposits and withdrawals | Financial, identity | Contractual necessity |
| Identity and age verification | Identity documents | Legal obligation |
| Fraud detection and prevention | Technical, financial, gameplay | Legitimate interest |
| Responsible gaming monitoring | Gameplay, account activity | Legal obligation / legitimate interest |
| Resolving player disputes | Gameplay logs, communications | Contractual necessity / legitimate interest |
| Platform security and integrity | Technical, gameplay | Legitimate interest |
| Customer support | All relevant categories | Contractual necessity |
| Promotions and bonus management | Account, gameplay, financial | Contractual necessity / consent |
| Legal and regulatory compliance | Identity, financial, gameplay | Legal obligation |
Don 999 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for review (for example, fraud or bonus abuse detection), a human member of the team reviews the case before any action is taken.
Don 999 shares personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
All third-party data processors used by don 999 are contractually required to process personal data only on don 999's instructions and in accordance with applicable data protection standards. Don 999 does not authorise any third party to use your personal data for their own independent marketing or commercial purposes.
Don 999 does not sell, rent, or share your personal data with third parties for their own marketing purposes under any circumstances. This is a firm policy and not subject to exception.
Don 999 implements a range of technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:
No system is completely immune to security risks. In the unlikely event of a data breach that affects your personal data, don 999 will notify you as promptly as practicable and will take all reasonable steps to contain the breach and limit its impact. You can help protect your account by keeping your login credentials private and using a strong, unique password.
Don 999 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years | Legal / regulatory obligation |
| Financial transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Gameplay logs | 3 years from session date | Dispute resolution / fraud prevention |
| KYC documents | Duration of account + 5 years | Legal obligation |
| Support communications | 2 years from last interaction | Quality assurance / dispute reference |
| Technical / device logs | 12 months | Security monitoring |
| Closed account data | 5 years post-closure | Legal / regulatory obligation |
When data reaches the end of its retention period and there is no legal requirement to retain it further, don 999 will securely delete or anonymise it. Anonymised data — from which you cannot be identified — may be retained for analytical purposes beyond these periods.
The don 999 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep you securely logged in, and to understand how players use the platform so we can improve it. The following types of cookies are used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential | Session management, security, login state, fraud prevention flags | Yes — platform cannot function without these |
| Functional | Remembering your language or display preferences between sessions | No — but recommended for a better experience |
| Analytics | Understanding which pages and features are most used to guide platform improvements | No — can be declined |
Don 999 does not use third-party advertising cookies or tracking technologies that follow you across other websites. Analytics cookies on don 999 report usage patterns in aggregate — they do not profile individual players for advertising purposes.
You can manage cookie settings through your browser. Blocking essential cookies will prevent the platform from functioning correctly. Blocking functional or analytics cookies will not prevent you from using the platform but may affect your experience.
You have the following rights in relation to the personal data don 999 holds about you. To exercise any of these rights, contact the support team at support@don999.click with the subject line "Data Rights Request".
Don 999 will respond to all data rights requests within 30 days. Where a request is complex or there are multiple requests, the response period may be extended to 60 days — in which case don 999 will inform you of the extension and the reason within the initial 30-day period.
Don 999 is strictly an 18+ platform. Don 999 does not knowingly collect or process the personal data of individuals under the age of 18. If don 999 discovers that a registered account belongs to a person under 18, the account will be closed immediately, all funds will be returned via the original payment method, and all personal data associated with the account will be deleted as promptly as permitted by legal obligations.
If you believe a minor has registered an account on don 999, please notify the support team at support@don999.click immediately. Don 999 will investigate and take appropriate action within 24 hours of receiving such a report.
Some of the third-party service providers used by don 999 — including cloud infrastructure and fraud prevention partners — may process your personal data on servers located outside Pakistan. Where such transfers occur, don 999 ensures that appropriate safeguards are in place, including contractual data processing agreements that require overseas providers to protect your data to a standard equivalent to that applied by don 999 itself.
Don 999 does not transfer personal data to countries that do not provide an adequate level of data protection without first putting in place appropriate safeguards. If you have questions about international transfers relating to your data, contact the privacy team at support@don999.click.
Don 999 will update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or as a result of feedback from players and regulators. The "Last Updated" date at the top of this page will always show the date of the most recent revision.
Where changes are material — meaning they significantly affect how your data is processed or your rights as a data subject — don 999 will notify registered players by sending a message to their registered mobile number or by displaying a prominent notice on the platform. Minor clarifications and corrections may be made without individual notice. Continued use of the don 999 platform following notification of a material change constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, about how don 999 handles your personal data, or if you wish to exercise any of your data rights, please contact the don 999 privacy team:
If you are not satisfied with how don 999 has handled a privacy concern, you have the right to escalate your complaint. Don 999 is committed to resolving privacy concerns fairly and promptly, and treating every complaint as an opportunity to improve how player data is handled.
Don 999 treats player privacy as a genuine obligation — not a checkbox exercise. This policy was written to be read and understood, not to obscure how data is used. If anything in it is unclear, please ask. We would rather explain it properly than have players unsure about what happens to their information on don 999.
Don 999 handles your data responsibly so you can focus on what matters — great games, instant PKR payouts, and a platform that actually works for Pakistani players. Register free in under 2 minutes.