Terms and Conditions — Don 999 Online Gaming Platform

1Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the don 999 platform, including all games, promotions, payment services, and any other features available at don999.click. These Terms constitute a legally binding agreement between you ("the Player") and the operators of don 999.

Your use of the don 999 platform constitutes full and unconditional acceptance of these Terms. These Terms apply from the moment you access the don 999 website, regardless of whether you have completed registration or made a deposit. Continued use of the platform following any update to these Terms also constitutes acceptance of the revised Terms.

If you are accessing don 999 on behalf of another person, you represent and warrant that you have the authority to bind that person to these Terms and that person meets all eligibility requirements set out in Section 2.

2Eligibility

To use don 999 you must meet all of the following requirements without exception:

• You must be at least 18 years of age at the time of registration and at all times while using the platform.
• You must be a resident of or accessing the platform from a jurisdiction where online gaming is not explicitly prohibited by law applicable to you personally.
• You must not have been previously excluded, banned, or self-excluded from don 999 or any related platform.
• You must not be acting on behalf of, or funding an account for, any other person.
• You must be able to legally enter into binding contracts under the laws applicable to you.
• You must not be registered as a problem gambler with any self-exclusion programme that covers don 999.

Don 999 reserves the right to verify your age and identity at any point and to suspend your account pending verification. Any winnings accumulated during a period of ineligibility will be voided. Don 999 takes its 18+ obligation seriously and applies age verification checks rigorously during the registration process and at withdrawal.

3Your Account

3.1 One Account Per Person

Each person is permitted to hold only one registered account on don 999. Operating multiple accounts — whether using different names, mobile numbers, payment methods, or IP addresses — is a serious violation of these Terms. Don 999 uses automated detection systems to identify duplicate accounts. All accounts in a duplicate group will be closed and any balances — including bonus funds and pending withdrawals — will be forfeited.

3.2 Accurate Registration Information

You must provide accurate, complete, and up-to-date information when registering on don 999. This includes your full name, date of birth, mobile number, and any additional information requested during verification. If your information changes, you must update it promptly via account settings or by contacting support.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your don 999 login credentials. Do not share your password with anyone. Don 999 will never ask you for your password — if someone claiming to be from don 999 support asks for your password, do not provide it and report the request immediately. Any activity that occurs on your account is your responsibility unless you have reported a breach to don 999 immediately upon becoming aware of it.

3.4 Account Verification (KYC)

Don 999 may require you to complete identity verification (Know Your Customer / KYC) checks at any point. This typically involves providing a government-issued ID and proof of the payment method used. You agree to cooperate fully with any KYC request. Your account and any pending withdrawals may be held during the verification process. Don 999 uses verification information only for the purposes described in the Privacy Policy.

4Deposits and Withdrawals

4.1 Accepted Payment Methods

Don 999 accepts deposits and processes withdrawals via the following Pakistani payment methods:

4.2 Currency

All balances, bets, wins, and transactions on don 999 are denominated in Pakistani Rupees (PKR). Don 999 does not accept foreign currency and does not perform currency conversion. All amounts displayed on the platform are in PKR.

4.3 Withdrawal Conditions

Don 999 processes withdrawal requests promptly, subject to verification requirements. Withdrawals will normally be sent to the same method used for the most recent qualifying deposit. Don 999 reserves the right to request identity verification before processing any withdrawal. Withdrawals may be delayed where don 999 has reasonable grounds to suspect fraudulent activity or where KYC is incomplete.

4.4 No Fees

Don 999 does not charge processing fees on deposits or withdrawals. However, your payment provider may apply their own charges. Don 999 is not responsible for any fees applied by third-party payment services.

5Bonuses and Promotions

Don 999 offers a range of bonuses and promotions to registered players. All promotions are subject to the specific terms published with each offer, which form part of these overall Terms. The following general rules apply to all bonuses on don 999 unless a specific promotion's terms explicitly state otherwise.

5.1 Welcome Bonus

The don 999 welcome bonus is available to new players on their first deposit only. To qualify, you must opt in to the welcome offer on the promotions page before making your deposit. The bonus will be credited to your account as bonus funds after the qualifying deposit clears. The welcome bonus carries a standard wagering requirement of 30× (thirty times) the bonus amount. Wagering must be completed within 30 days of the bonus being credited.

5.2 General Bonus Rules

• Bonuses may only be used once per household, per device, and per IP address unless explicitly stated otherwise.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.
• Don 999 reserves the right to withdraw, amend, or cancel any promotion at any time with reasonable notice.
• Placing opposing bets on the same game, event, or outcome to clear wagering requirements (bonus abuse) is strictly prohibited.
• Don 999 may void any winnings and withdraw any bonus where it has reasonable grounds to believe a bonus has been misused.
• Cashback and reload bonuses are credited as real cash unless the specific promotion terms state otherwise.

6Gameplay Rules

Each game on don 999 — whether casino table game, slots, live dealer game, or sports bet — is governed by its own specific rules which are displayed within the game interface or relevant section of the platform. These general gameplay rules apply across all games:

• All bets placed are final once confirmed. Don 999 cannot reverse a bet that has been accepted by the system.
• In the event of a software malfunction or technical error that affects the outcome of a game, don 999 reserves the right to void the affected round and return all stakes placed during that round.
• For live dealer games, the decision of the dealer and the studio's supervisory team is final on all matters relating to physical gameplay.
• For sports betting, all bets are subject to the specific sports betting rules published in the Sports Betting section. These include rules on void bets, postponed events, and partial settlement.
• Don 999 reserves the right to limit the maximum bet a player may place on any game or event at any time.
• Minimum and maximum bet limits are displayed within each game interface and are subject to change without notice.

7Fair Play Policy

Don 999 is committed to providing a genuinely fair gaming environment. The following behaviour is strictly prohibited on the platform and will result in immediate account suspension and potential forfeiture of funds:

• Cheating: Using any software, script, tool, or technique designed to give an unfair advantage in any game.
• Collusion: Coordinating with other players to manipulate the outcome of a game, particularly in poker or any multi-player game.
• Exploitation of Errors: Deliberately exploiting software bugs, pricing errors, or system malfunctions to generate artificial winnings.
• Multi-Accounting: Operating more than one account to qualify for multiple bonuses or to circumvent account restrictions.
• Money Laundering: Using don 999 to process, conceal, or transfer funds of illegal origin. Don 999 has a legal obligation to report suspicious financial activity and cooperates fully with law enforcement.

Don 999 employs automated monitoring systems that track gameplay patterns, betting behaviour, and account activity. Where suspicious behaviour is detected, don 999 will investigate before taking any action. Players will be given an opportunity to respond to findings before a final decision is made, except where immediate action is required to protect the platform or other players.

8Responsible Gaming

Don 999 takes its responsibility towards player welfare seriously. Gaming on don 999 should be a form of entertainment, not a means to generate income or to cope with financial or personal difficulties. The following tools are available to all registered players at all times:

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit. Changes to increase a limit take 7 days to take effect; decreases apply immediately.
• Session Time Reminders: Set an alert to notify you when you have been playing for a specified period.
• Self-Exclusion: Temporarily or permanently exclude yourself from the don 999 platform. A minimum exclusion period of 6 months applies. During exclusion, don 999 will make all reasonable efforts to prevent you from opening a new account.
• Reality Check: Periodic pop-up reminders showing how long you have been playing in your current session.

If you or someone you know is struggling with gambling, please visit the Responsible Gaming page for detailed guidance and support resources. Don 999's support team is available 24/7 to assist with any responsible gaming tools or concerns.

9Privacy and Data

Don 999 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at /privacy-policy. By accepting these Terms you also accept the Privacy Policy.

Don 999 will collect information including your name, mobile number, date of birth, payment details, and gameplay activity. This information is used for account management, verification, fraud prevention, regulatory compliance, and to improve the platform. Don 999 does not sell personal data to third parties for marketing purposes.

10Intellectual Property

All content on the don 999 platform — including but not limited to the website design, game interfaces, graphics, logos, text, and software — is the intellectual property of don 999 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the don 999 platform for personal, non-commercial gaming purposes only.

You may not copy, reproduce, modify, distribute, transmit, display, or commercially exploit any content from the don 999 platform without prior written permission from don 999. Scraping, crawling, or otherwise extracting data from the platform by automated means is strictly prohibited.

11Limitation of Liability

Don 999 provides the platform on an "as is" and "as available" basis. While don 999 makes every effort to ensure the platform is available and functions correctly at all times, don 999 does not guarantee uninterrupted or error-free service.

To the maximum extent permitted by applicable law, don 999 shall not be liable for:

• Any loss of profits, revenue, data, or business arising from your use of or inability to use the platform.
• Any indirect, consequential, or incidental loss or damage.
• Any loss arising from technical failures, interruptions, or maintenance periods affecting your ability to place or settle bets.
• Any loss arising from your failure to comply with these Terms, including through multi-accounting or bonus abuse.

Nothing in these Terms excludes or limits don 999's liability for fraud, death, or personal injury caused by its own negligence, or any other liability that cannot be excluded or limited under applicable law.

12Suspension and Account Closure

Don 999 reserves the right to suspend, restrict, or close any player account at any time for the following reasons, among others:

• Breach of these Terms or any applicable law.
• Provision of false or misleading information at registration or during KYC.
• Suspected cheating, collusion, or exploitation of software errors.
• Multi-accounting or bonus abuse.
• Suspected money laundering or other illegal financial activity.
• Failure to complete identity verification within a reasonable time when requested.
• Accounts found to belong to under-18 players.

Where an account is closed for a breach of these Terms, any balance remaining after deduction of voided winnings and bonus amounts will be returned to the player via their registered payment method, unless the closure is related to suspected fraud or money laundering — in which case, funds may be held pending investigation.

Don 999 will provide a written explanation for any account closure that is not the result of a player's own request, and will give the player the opportunity to respond before a final decision is made except where immediate action is required.

13Disputes

If you believe there has been an error in a game, settlement, transaction, or any other aspect of your account on don 999, you should raise the matter with the support team as soon as possible — and in any case within 30 days of the date of the event in question. Don 999 will not consider claims raised more than 30 days after the relevant event.

To raise a dispute, contact the don 999 support team via live chat or by emailing support@don999.click. Include your account details, the date and nature of the event, and any relevant transaction or game round IDs. Don 999 commits to acknowledging all disputes within 24 hours and providing a full written response within 5 business days.

Don 999's decision on any dispute will be final and binding unless you can demonstrate clear evidence of a factual error in the investigation. The game logs maintained by don 999 shall be the primary source of truth in any dispute relating to a game outcome.

14Changes to These Terms

Don 999 reserves the right to amend these Terms and Conditions at any time. Where changes are material — meaning they significantly affect your rights or the way the platform operates — don 999 will provide at least 7 days' advance notice by displaying a prominent notice on the platform or by notifying registered players via their registered mobile number or email address.

Minor amendments, such as corrections, clarifications, or changes to reflect legal or regulatory requirements, may take effect immediately without prior notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. It is your responsibility to review these Terms periodically. Continued use of don 999 following any amendment constitutes acceptance of the revised Terms.

15Contact Us

If you have any questions about these Terms and Conditions, or about your account on don 999, the support team is available 24 hours a day, 7 days a week:

• Live Chat: Available on the don 999 platform — click the chat icon at any time. Average response time under 3 minutes.
• Email: support@don999.click — for non-urgent queries, disputes, or written communication. Response within 24 hours.
• FAQ: For quick answers, visit the FAQ page where the most common questions are covered in detail.

For responsible gaming support, tools, and external resources, visit the Responsible Gaming page.